Privacy Policy – ChristmastlyShop

Last updated: October 24, 2026

At ChristmastlyShop (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our online store, make a purchase, or communicate with us.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to any consent or other rights required by applicable law.

1. Information We Collect

We may collect the following categories of personal information:

Personal and Contact Information

• Name

• Billing and shipping address

• Email address

• Phone number, if provided

Order and Transaction Information

• Products purchased or viewed

• Order history and transaction details

• Payment status and related transaction information

Payment card details are generally processed by our payment providers. We do not intentionally store complete payment card details on our own systems.

Account Information

• Account details and preferences, if you create an account

• Information you provide when updating your account

Device and Usage Information

• IP address

• Browser type and device information

• Pages viewed and interactions with our website

• Referring websites and approximate location derived from your IP address

• Cookie identifiers and similar tracking information, subject to applicable consent requirements

Customer Support Information

If you contact us, we may collect the information you provide in your messages so that we can respond to your questions and resolve issues.

2. How We Use Your Information

We may use your personal information to:

• Process, confirm, fulfill, and deliver orders.

• Process payments, refunds, returns, and exchanges.

• Communicate with you about your orders and customer service requests.

• Provide customer support and improve your shopping experience.

• Operate, maintain, and secure our website.

• Detect and prevent fraud, unauthorized transactions, and other unlawful activity.

• Analyze website performance and understand customer preferences.

• Send marketing emails or promotional communications where permitted by law and, when required, with your consent.

• Comply with legal obligations and protect our legal rights.

We process personal information only where we have an appropriate legal basis, such as fulfilling a contract, complying with a legal obligation, obtaining consent, or pursuing legitimate interests where permitted by applicable law.

3. Cookies and Similar Technologies

ChristmastlyShop may use cookies and similar technologies to operate our website, remember preferences, support checkout, analyze website traffic, and, where enabled, personalize advertising.

Some cookies are necessary for the website to function. Other cookies, including certain analytics and advertising cookies, may require your consent depending on your location and applicable law.

You may be able to manage your cookie preferences through our website's cookie banner or privacy settings. You can also adjust your browser settings to block or delete cookies, although some website features may not function correctly as a result.

Where required, we will obtain consent before using non-essential cookies or similar tracking technologies.

4. How We Share Your Information

We may share personal information with the following categories of recipients when necessary for the purposes described in this policy:

Shopify: Our store is hosted by Shopify, which processes personal information to provide and support our online store. You can review Shopify's consumer privacy information here:

https://www.shopify.com/legal/privacy/consumers

Payment Providers: To process payments and help prevent fraudulent transactions.

Shipping and Fulfillment Providers: To deliver orders and provide shipment tracking.

Website Applications and Service Providers: To support customer service, store functionality, analytics, marketing, and other operational services that we actually use.

Advertising and Analytics Partners: If we use these services, certain information may be shared to measure advertising performance, understand customer interactions, or deliver relevant advertising, subject to applicable law and your privacy choices.

Legal and Regulatory Authorities: When disclosure is required by law, legal process, or a valid governmental request, or when necessary to protect rights and safety.

Business Transfers: If our business is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as permitted by applicable law.

We do not disclose personal information to third parties indiscriminately. Any sharing should be limited to legitimate business purposes and applicable legal requirements.

5. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you live. These countries may have different data protection laws.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal compliance, dispute resolution, and fraud prevention.

Retention periods depend on the type of information and the applicable legal requirements.

When personal information is no longer needed, we will delete it, anonymize it, or otherwise handle it in accordance with applicable law.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of certain personal information.

• Request a copy of your personal information in a portable format.

• Withdraw consent where processing is based on consent.

• Object to or request restriction of certain processing activities.

• Opt out of certain targeted advertising or personal information sharing activities where applicable.

• Opt out of marketing emails by using the unsubscribe link in those emails.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing your request.

You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

8. Marketing Communications

If permitted by law and where required with your consent, we may send you promotional emails about our products, offers, or store updates.

You can unsubscribe at any time by clicking the unsubscribe link in a marketing email.

Even if you opt out of marketing communications, we may still send non-promotional messages relating to your orders, payments, shipping, or customer service.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are below the minimum age permitted under applicable privacy laws to use our services independently.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Those websites have their own privacy policies and practices.

We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal obligations, or other operational requirements.

When we make changes, we will update the “Last updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Store Name: ChristmastlyShop

Email: shahmaranssltd@outlook.com

Business Address: 123 Main Street
Los Angeles, CA 90012
United States

We will review and respond to privacy-related requests in accordance with applicable law.